Compliance and Data Protection
At EscapeSphere, we are committed to ensuring full compliance with all applicable laws and regulations governing data protection in India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We prioritize the protection of your personal data and privacy, implementing industry-standard security measures to safeguard your information from unauthorized access, misuse, or disclosure.
Data Collection and Usage
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices. This data is used to improve our services, process bookings, communicate with customers, and ensure a seamless escape room experience.
Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability. We do not sell or share your personal information with third parties except as required for business operations (e.g., payment processors) or legal compliance.
User Rights and Choices
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can:
- Request access to your personal data stored by us.
- Request corrections or updates to inaccurate information.
- Request deletion of your personal data, subject to legal and contractual obligations.
To exercise your rights or if you have any concerns regarding your data, please contact us at EscapeSphere via [email protected].
Security Measures
We employ strict security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access. While we strive to ensure the highest level of security, no system is 100% secure, and we encourage users to take precautions when sharing personal information online.
Third-Party Services
We may use third-party services, such as payment processors and analytics tools, that adhere to their own privacy policies. We encourage users to review the privacy policies of any third-party services they interact with through our website.
Changes to This Policy
EscapeSphere reserves the right to update this Privacy Policy as necessary to reflect changes in regulations, technology, or business practices. Any significant updates will be communicated to users through our website or email notifications.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: [email protected]
- Phone: +91 823 045 3528
- Address: Jaistambh Chowk, Moudhapara, Raipur, Chhattisgarh
By using our website and services, you acknowledge and agree to this Privacy Policy. If you do not agree, please refrain from using our services.